Felowx Gift Cards may be purchased by any individual aged 18 years or above through:
Official Felowx Website
Official Felowx Showrooms
Corporate Sales Team
Authorized Sales Channels
2. Gift Card Types
Digital Gift Card
Delivered instantly or on a scheduled date via Email
SMS
Customer Account
QR Code
Suitable for online gifting.
Physical Gift Card
Premium printed Gift Card
Gift Card Number
QR Code
Security PIN
Luxury Gift Envelope
Available in selected Felowx showrooms.
Corporate Gift Card
Employee Rewards
Corporate Incentives
Client Appreciation
Business Gifts
Promotional Campaigns
Customized branding and bulk purchase discounts.
3. Available Gift Card Values
BDT 500
BDT 1,000
BDT 2,000
BDT 5,000
BDT 10,000
BDT 20,000
Additional values may be introduced by Felowx.
4. Gift Card Purchase
Credit Cards
Debit Cards
Mobile Financial Services
Online Banking
Cash (Showrooms)
Approved Payment Methods
Gift Cards cannot be purchased using another Gift Card.
5. Gift Card Delivery
Digital Gift Cards are generally delivered immediately after successful payment.
Physical Gift Cards may be collected from showrooms or delivered to the recipient.
Delivery timelines may vary.
6. Personalization
Recipient Name
Sender Name
Personal Message
Occasion
Scheduled Delivery Date
Personal messages must not contain offensive, illegal, or inappropriate content.
7. Redemption
Redeem on the Felowx Website.
Redeem at Official Felowx Showrooms.
Gift Cards may be used for full or partial payment of eligible purchases.
8. Partial Redemption
If the purchase amount is less than the Gift Card balance, the remaining balance will remain available until the expiration date.
9. Split Payment
Gift Card + Cash
Gift Card + Card Payment
Gift Card + Mobile Banking
Multiple Gift Cards (subject to system limits)
10. Balance Inquiry
Felowx Website
Customer Account
Customer Support
Official Showrooms
11. Gift Card Validity
Gift Cards remain valid for 12 months from the date of purchase.
Expired Gift Cards cannot be extended unless required by applicable law.
12. Expiration Reminder
Felowx may send reminder notifications before Gift Card expiration.
Failure to receive reminders does not extend validity.
13. Refund Policy
Gift Card purchases are generally non-refundable.
Non-returnable.
Non-exchangeable for cash.
Except where required by law.
14. Lost or Stolen Gift Cards
Immediately report lost or stolen Gift Cards.
Replacement may be provided if:
Original ownership can be verified.
Remaining balance has not been used.
Gift Card has not expired.
Felowx reserves the right to refuse replacement if verification is not possible.
15. Damaged Gift Cards
Damaged Physical Gift Cards may be replaced if:
Gift Card Number is readable.
Ownership can be verified.
Card balance remains available.
16. Digital Security
Each Gift Card contains:
Unique Gift Card Number
QR Code
Secure Verification System
Unique Redemption Code
Felowx reserves the right to deactivate compromised Gift Cards.
17. Fraud Prevention
Felowx actively monitors Gift Card transactions.
Gift Cards obtained through:
Fraud
Unauthorized Payments
Identity Theft
Chargeback Abuse
May be cancelled without prior notice.
18. Promotional Gift Cards
Promotional Gift Cards issued during campaigns may:
Have shorter validity.
Be restricted to selected products.
Exclude discounted items.
Require minimum purchase values.
Specific campaign terms shall apply.
19. Corporate Gift Cards
Corporate clients may order Gift Cards in bulk.
Additional services include:
Company Branding
Custom Packaging
Personalized Messages
Dedicated Account Manager
Bulk Discount Programs
Corporate Gift Cards may be subject to separate agreements.
20. Gift Card Restrictions
Gift Cards cannot be used to purchase:
Another Gift Card
Cash Equivalents
Services specifically excluded by Felowx
Gift Cards have no cash value except where required by law.
21. Gift Card Redemption Priority
Where multiple payment methods are used, Gift Card balances shall generally be applied before other payment methods unless otherwise specified.
22. Membership Integration
Felowx Members may:
Purchase Gift Cards using their Membership Account.
Earn Reward Points on eligible Gift Card purchases (excluding promotional Gift Cards if specified).
Redeem Gift Cards while also earning Reward Points on qualifying purchases.
The recipient of a Gift Card may also earn Reward Points on purchases made using the Gift Card, provided they are a registered Felowx Member.
Reward Points are awarded on the purchase transaction, not on the Gift Card purchase itself, unless otherwise stated by Felowx.
23. Gift Card Authentication
Every Gift Card features:
Secure QR Code
Unique Card Number
Unique Security PIN
Customers can verify the authenticity and remaining balance through the official Felowx website.
24. Limitation of Liability
Felowx is not responsible for losses resulting from:
Unauthorized disclosure of the Gift Card Number or PIN.
Customer negligence.
Incorrect recipient information.
Force majeure events.
Technical issues beyond our reasonable control.
25. Changes to the Gift Card Program
Felowx reserves the right to:
Modify available Gift Card values.
Introduce new Gift Card products.
Update redemption procedures.
Revise these Terms.
Suspend or discontinue the Gift Card Program.
Changes become effective upon publication on the official Felowx website.
26. Governing Law
This Gift Card Program shall be governed by the laws of the People's Republic of Bangladesh.
Any disputes arising under this Program shall be subject to the jurisdiction of the competent courts of Bangladesh.
27. Contact Us
Felowx Customer Experience Team
Email: giftcard@felowx.com
Website: www.felowx.com
Customer Service Hours: [Insert Hours]
Give the Gift of Style
A Felowx Gift Card is more than a gift—it is the freedom to choose timeless fashion, premium quality, and a lifestyle defined by confidence.
Whether celebrating a birthday, wedding, anniversary, graduation, festival, or corporate milestone, the Felowx Gift Card offers the perfect gift for every occasion.