Privacy Policy

Your privacy matters to us. Learn how FELOWX collects, uses and protects your information.

FELOWX Privacy Policy

Last Updated: June 2026

Introduction

At FELOWX, protecting your privacy is one of our highest priorities. By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Personal Data

Name, email, phone number, billing and shipping address.

Technical Data

Device information, browser type, IP address and usage data.

Security

Advanced protection measures to keep your information secure.

Information We Collect

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Device & Browser Information
  • Website Activity Data

Why We Collect Information

  • Process and deliver orders.
  • Improve customer experience.
  • Provide customer support.
  • Enhance website performance.
  • Prevent fraud and abuse.
  • Send marketing communications.

Cookies Policy

Cookies help us remember your preferences, shopping cart contents, login sessions, and improve website performance. You can disable cookies from your browser settings.

Your Rights

  • Access your stored information.
  • Request corrections.
  • Delete your personal information.
  • Withdraw consent.
  • Opt out from promotional emails.

Data Security

FELOWX implements industry-standard security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Third-Party Service Providers

Our store works with trusted third-party companies that help us provide the best possible service.

  • Payment Gateway Providers for secure payment processing.
  • Courier & Delivery Services for product delivery.
  • Inventory & Backend Processing Teams for order fulfillment.
  • Email Marketing Providers for newsletters and promotions.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Children's Privacy

FELOWX does not knowingly collect personal information from children under 13 years of age.

Policy Updates

We may update this Privacy Policy at any time without prior notice.

Acknowledgement

By continuing to use the FELOWX website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Thank you for choosing FELOWX.