Terms & Conditions

1. Company Information

FELOWX Limited is a lifestyle and fashion brand operating in Bangladesh through retail stores, online platforms, and authorized sales channels.

2. Eligibility

• You must be at least 18 years old or use the platform under guardian supervision.
• You must provide accurate and complete information.
• You must have legal capacity to enter into agreements.

3. Account Registration

• Maintain account confidentiality.
• Provide accurate registration information.
• Notify us immediately of unauthorized account activity.

4. Product Information

Product colors, measurements, packaging, and availability may vary. FELOWX strives for accuracy but does not guarantee error-free content.

5. Pricing & Orders

Prices are displayed in Bangladeshi Taka (BDT). FELOWX reserves the right to modify pricing, cancel incorrect orders, and verify payment or delivery information.

6. Delivery Policy

Delivery timelines are estimates and may vary due to location, weather conditions, courier performance, or force majeure events.

7. Returns, Exchanges & Refunds

• Incorrect product delivered.
• Manufacturing defects.
• Damaged product received.
• Missing items.

8. Intellectual Property

All trademarks, logos, graphics, designs, content, and media remain the exclusive property of FELOWX.

9. User Conduct

• No fake orders.
• No fraudulent claims.
• No unauthorized system access.
• No unlawful activities.

10. Limitation of Liability

FELOWX shall not be liable for indirect losses, courier delays, technical interruptions, or circumstances beyond reasonable control.

11. Governing Law

These Terms & Conditions shall be governed by the laws of the People's Republic of Bangladesh.